Privacy Policy
Last updated: January 1, 2025
Template Disclaimer
This document is a standard template for a purchasing agent business. Before launching, ensure this policy accurately reflects how you handle user data, especially regarding cookies, analytics, and third-party sharing.
At DirectFromChina.ca, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our purchasing agent services.
1. Information We Collect
We collect information necessary to process your orders and provide shipping quotes:
- Personal Identification: Name, email address, shipping address, and phone number.
- Order Details: Product links (URLs), preferences (size/color), and parcel requirements.
- Payment Information: We do not store your credit card information on our servers. All payments are processed securely through third-party payment processors (e.g., Stripe).
2. How We Use Your Information
We use the collected data for the following purposes:
- To generate accurate quotes in Canadian Dollars (CAD).
- To purchase items on your behalf from third-party sellers (e.g., Taobao).
- To coordinate international logistics and customs clearance.
- To communicate with you regarding order updates, delays, or questions.
3. Information Sharing
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners.
However, we must share specific data with trusted third parties to fulfill your order:
- Logistics Partners: Your name, address, and phone number are shared with shipping carriers (e.g., Canada Post, FedEx, DHL) to deliver your parcel.
- Payment Processors: Your payment details are processed directly by Stripe to ensure PCI compliance.
- Legal Compliance: We may disclose information if required by law or in response to valid requests by public authorities (e.g., customs officials).
4. Data Security
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. Our website uses SSL (Secure Socket Layer) encryption to ensure secure data transmission.
5. Third-Party Websites
Users may find content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties (e.g., Taobao product links). We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site.
6. Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
support@DirectFromchina.ca